After canceling flights and ceasing operations, Spirit says most customers have been refunded

A Spirit Airlines Airbus A319 approaches Manchester Boston Regional Airport for landing, on June 2, 2023 Charles Krupa / AP Spirit Airlines stated this Sunday (3) that the majority of passengers have already been refunded and its staff relocated to their home bases — the airports where they normally work — after ceasing operations over the weekend. Spirit abruptly canceled flights early Saturday morning, leaving passengers and employees stranded in the United States, the Caribbean and Latin America. 🗒️Do you have any reporting suggestions? Send to g1 The company had been facing financial pressures, worsened by the sharp increase in fuel prices, caused by the war between the USA and Iran. More than 4,000 domestic flights were scheduled until May 15, according to data from the aviation analysis company Cirium. See the trending videos on g1: Trending videos on g1 Most customers who booked with credit or debit cards have already been refunded, while a small portion is still being processed, the company said. Traveler Jessica Stanton said she had flown Thursday from Myrtle Beach, South Carolina, to Boston, Massachusetts, for her college graduation. On Friday, he received an email informing him that his return trip had been cancelled. “I haven’t received anything else. No message about refund. Nothing,” Stanton said. In response to a request for comment on Stanton’s case, Spirit said refunds may take some time to appear in customers’ accounts. The airline had entered bankruptcy twice after a proposed merger with JetBlue was blocked by former President Joe Biden’s administration in 2024. “They were losing money, so this had been planned for some time. They would have to liquidate,” US Transportation Secretary Sean Duffy said this Sunday on ABC’s “This Week”. Several U.S. airlines — including Frontier, JetBlue and Southwest — have introduced promotional fares to help stranded passengers and announced new flights for the summer. Carriers like Delta and American Airlines have also offered temporarily lower fares to Spirit passengers. A final group of around 1,500 crew members was redeployed over the weekend.

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