A woman shocked netizens after she shared that the 2018-as Smart the driver’s seat of his car suddenly exploded.
The case Nathanyaa shared, who posted a video on his TikTok profile to show the extent of the damage. “I remember I was driving and I smelled burning tires and then when I finished driving I checked the tires and they were fine. So I left the car and went home,” he said in the clip.
“How could this happen? I’m honestly shocked. I bought this car directly. […] If anyone has any advice, please let me know,” continued Nathanyaa, who also said the insurance is refusing to cover repairs to the vehicle.
In the description of the video, he added: “A Smart my car seat literally burned from the inside due to an electrical fault. You can see the wire. I’m really scared to drive again. Insurance says it won’t cover it. Mercedes-Benz/Smartplease explain?”
Under the video, which has already reached more than 450,000 views, netizens advised Nathanyaa to take the vehicle to a Mercedes-Benz dealership, since the car is made in China Geely is produced jointly with the company.
“This is a manufacturer’s fault,” one TikTok user wrote. “Go directly to the Mercedesto and file a complaint,” argued another. “How come insurance doesn’t cover it? Someone could have died, oh my God,” complained a third netizen.
It is worth noting that a Smart cars are no longer sold in North America, although models purchased in previous years are still on the road.
2017-I a Mercedes-Benz settled a class-action suit alleging that a Smart the seat heaters in their cars can overheat due to the internal copper wiring component.
A Mercedes it did not admit fault but agreed to replace the shunt wire on affected models and provide an extended warranty and partial refunds for future repairs to those who have not yet had the repair done.
Therefore, it is advisable for Nathanyaa to contact the manufacturer, inform their representatives of the problem and find out if his case is covered by an extended warranty or if he will have to pay for the repairs out of pocket.
Photo and video: TikTok @nathanyahh4. This content is generated using AI and reviewed by our editorial team.
@nathanyahh4 My Smart car seat literally burned from the inside because of an electrical fault. You can see the wiring, I’m genuinely scared to drive it again 😭 Insurance says they won’t cover it. @Mercedes-Benz/Smart, please explain?? If anyone’s been through this or knows what I should do, I’d really appreciate advice 🫶🏽 #smartcar #mercedesbenz #carsafety #smartcar #carfire ♬ original sound – Nathanyaa
