A woman shocked internet users after sharing that the driver’s seat of hers Smart 2018 it suddenly exploded.
The case was shared by Nathanyaawho posted a video on his TikTok profile to show the extent of the damage. “I remember driving and smelling burning tires, so when I finished driving, I looked at the tires and they looked fine. So I left her and went home,” she said in the clip.
“How can this happen? I’m really shocked. I bought this car directly. […] If anyone has any advice, please let me know,” Nathanyaa continued, also explaining that the insurance company refuses to cover the repair of the vehicle.
In the caption he added: “The seat of mine Smart it literally burned from the inside due to an electrical fault. You can see the cables. I’m really scared to drive again. Insurance says it won’t cover. Mercedes-Benz/Smartplease explain?”
In the comments on the video, which has already exceeded 450,000 views, users advised Nathanyaa to take the vehicle to a dealership Mercedes-Benzas the car is produced in cooperation with the Chinese company Geely.
“This is a manufacturer issue,” one TikTok user wrote. “You have to go straight to Mercedes and make a claim,” another chimed in. “How can this not be covered by insurance? Someone could have died, my God,” commented a third user.
It is worth mentioning that cars Smart they are no longer sold in North America, although many models purchased in previous years are still around.
In 2017, Mercedes-Benz settled a class action lawsuit alleging that their car seat heaters Smart they could overheat due to a copper component inside.
Mercedes did not admit any defects, but agreed to replace a bypass wire on affected models and to offer an extended warranty and partial refund for future repairs to anyone who failed to make the repairs.
Therefore, it seems appropriate for Nathanyaa to contact the manufacturer, inform the representatives of the problem and check whether his case is covered by an extended warranty or if he will have to pay for the repairs out of pocket.
Photos and videos: TikTok @nathanyahh4. This content was created with the help of AI and reviewed by the editorial team.
@nathanyahh4 My Smart car seat literally burned from the inside because of an electrical fault. You can see the wiring, I’m genuinely scared to drive it again 😭 Insurance says they won’t cover it. @Mercedes-Benz/Smart, please explain?? If anyone’s been through this or knows what I should do, I’d really appreciate advice 🫶🏽 #smartcar #mercedesbenz #carsafety #smartcar #carfire ♬ original sound – Nathanyaa
