A man named Stefan shared an angry video after Uber canceled his ride. He was charged a $6 cancellation fee, even though the car was waiting for him at the venue – just without a driver.
“This is our Uber,” he pointed with an umbrella at a white Toyota parked with its hazard lights on.
Frustrated, Stefan made several complaints about the quality of service and said he had to go to the bathroom.
“And they’ll even ask if I want to subscribe and save with UberOne,” he continued in the video.
Both drivers and passengers can delete trips. Uber only charges a cancellation fee if the ride has already started or if the driver is already en route to the pick-up location. The amount of the fee may vary.
Other users have also shared their negative experiences and told more stories of canceled rides.
“My Uber was an electric car and the battery died in the middle of the freeway in a snowstorm and Uber wanted to charge $60 for a half-completed trip,” wrote one.
“Call your bank and tell them it’s fraud. There’s no way I’m paying for something I never received. It’s theft,” suggested another.
“Lyft would never do that to me,” joked a third.
Source and images: TikTok @stefsthots. This content is generated with the help of artificial intelligence and verified by the editors.
@stefsthots And @Uber ♬ original sound – Stefan
